Shipping policy
Shipping Policy
Thank you for visiting and shopping at Dstreetscoffee.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed in the order in which they are received. Order processing during normal volume periods is 1-2 business days from the order receipt.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
The carrier's transit time for your order can vary within 1-5 business days, excluding U.S. Territories, and APO/FPO/DPO address, depending on the distance of the receiving address from the Dstreetscoffee.com shipping location.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Dstreetscoffee.com ships to addresses, including P.O. boxes, within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number is normally active within 24 hours depending on the carrier's processing backlog.
Damages
Please contact Info@dstreetscoffee.com for any products damaged or lost during shipping. Dstreetscoffee.com will attempt to resolve the issue if it is within our ability. However, in most instances the customer will need to contact the shipment carrier and a claim filed.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Exceptions are: U.S. Territories, and APO/FPO/DPO addresses.
Contact Information
If there are any questions regarding delayed, lost, or damaged orders, please contact Info@dstreetscoffee.com.